Absence Management Specialist
Job Location: Virtual within a commutable distance of Bloomfield, CT or Tampa, FL. New Hires must live within a commutable distance of Bloomfield, CT or Tampa, FL.
Training: IN-PERSON TRAINING for 4 weeks, Monday through Friday, 8:00AM - 4:30 PM.
Key Responsibilities:
Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies.
Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability.
Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience.
Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
Essential Business Experience and Technical Skills:
Required
New hires should live a commutable distance from the site the role is posted in.
Strong communication skills, both written and oral.
Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.
Strong Letter writing/Microsoft Word skills.
2+ years Customer Service background.
High School Diploma or GED equivalent.
This role has mandatory paid training starting on February 16th. Candidates must be available and present for all training days.
Preferred
1+ years' experience in one or more leave State and Federal Leave Laws.
Prior experience with PFML, FMLA, Absence Management or Disability Claims.
Experience handling insurance claims (auto, home, life, etc.)
College Degree / Higher Education.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
...Job Description Nonprofit Fundraiser We are looking for a Nonprofit Fundraiser to act as the first point of contact with new donors, answer their queries and increase funding for amazing global causes. If you enjoy helping others and making the world a better...
...Software QA Analyst Location: Tempe AZ (Hybrid) Duration: 5 Months Job Description: Manager Update - As a Software QA Analyst, you will be responsible for planning, writing, and executing tests against web-based payment processing systems, APIs, third party integrations...
...Job Description Summary About the role: Love clinical data management? Bring that passion to Novartis! This key Principal Clinical... ...across data quality plans * Ensure alignment with the TA level data strategy as defined by the TA Data Strategy Director...
...Medical School Department/Area: Global Health and Social Medicine Position... ...Qualifications Applicants must have a doctoral degree in a field relevant to this project (e.g.... ...: 3 Keywords US Indigenous communities; mental health; social science research
...Adecco is hiring immediately for Warehouse Picker Packers with our client in Fort Worth, TX. While working as a Warehouse Picker Packer... ...position is entry level, and training is provided-no previous experience is necessary Minimum 6-month work history Distribution...