Job Description
Job Description Assist manager with daily operating procedures, maximize financial contribution, and supervise associate development. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Responsibilities - Deliver and encourage other associates to deliver excellent customer service
- Assist managers in hiring new associates
- Train and develop associates to demonstrate all customer service and operating standards
- Verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner
- Demonstrate and verify all Starbucks standards are followed
- Maintain health, safety, and sanitation guidelines for all products
- Perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters
- Comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards
- Assist in kiosk scheduling and adjust staffing to meet store and business needs
- Verify all cash handling and cash register functions are performed in an accurate and consistent manner
- Verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked
- Communicate new product information to associates in an effective manner
- Completes accurate, timely reports, as required
- Successfully complete and implement Advanced Store Training
- All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications Minimum
- High school diploma or general education degree (GED), plus one-two years' experience in customer service, plus six months management experience; or combination of relevant education and experience.
- Minimum 18 years of age/19 in Idaho
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis and work any shift
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Barista certification
- Any licenses or certificates required by federal and/or state
Desired
- Knowledge of company policies, procedures, and organizational structure
- Related experience
About Us Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: - A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Kroger
Job Tags
Holiday work, Full time, Part time, Flexible hours, Shift work, Weekend work,