Job Description

Location: Cleveland, OH

Please note, this is a work-from-home position, but we do ask that you live in the area as you'll be needed for site visits.

Start Date : June 24, 2025

Your Opportunity:

As an in market Educational Tour Consultant, you’ll oversee a geographic territory and run it like it’s your own business. Your mission? To inspire educators to show their students the world, serving as their partner to create international travel programs at their schools. In this sales role, you’ll work at its intersection with marketing, customer retention, operations, and product innovation, to name a few. To achieve success, you’ll create your territory’s roadmap to sustainable growth, resolve business challenges, and work with a diverse set of colleagues from across the world that will result in a beautiful customer experience. Our sales strategy emphasizes long-term relationships and consultative conversations. We will onboard you, train you, and support your continued career development.

What You'll Do:

• Manage and grow a geographic territory of existing and prospective clients through phone calls, face-to-face meetings, and strategic outreach
• Work with middle and high school teachers to launch international travel programs
• Strategically prospect, generate leads and follow up on leads to acquire new customers
• Grow existing key accounts, to help more students and educators discover the world
• Run your territory like a business-identifying, developing and executing opportunities to drive growth
• Forecast and hit key account metrics (monthly and quarterly sales projections and goals)
• Refine your sales techniques and support customers through email, phone, online presentations, and in-person meetings
• Coach teachers to build and execute successful tour promotion for the international travel programs at your schools
• Collaborate and strategize with the Customer Success team to ensure a smooth customer experience and overall growth in your territory
• Field incoming phone calls from teachers across the organization to help with tour related questions or events
• Support the emergency line during work hours while teachers are traveling during peak times

Who You Are:

People from all different professional and educational backgrounds have thrived in this role. Here’s what they have in common-sound like you?

• You have previous sales experience and/or have worked in educations and have connections.
• You’re eager to start, or expand, your career in sales with a role that offers real responsibility and accountability
• You’re fiercely competitive, in a nice, team player sort-of-way
• You’re a great persuasive communicator and natural networkers who loves talking to people
• You don’t subscribe to the phrase, “that’s not my job”
• You nail the details while moving quickly, never losing sight of the big picture
• You know that you can sell and you’re not afraid to prove it
• You want to be part of a team that motivates and inspires you
• Going above and beyond is the only way you do things
• You are in the Cleveland, Ohio market

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Compensation: First-year Tour Consultants have an on-target earning potential of $60,000 (base salary starting at $50,000 and $10,000 bonus potential). In addition, there is an uncapped bonus for exceeding sales goals. OTE increases to $70,000 after 12 months, and at 24 months you will have the opportunity to apply for a senior sales position with an increase to $85,000 OTE. Full comp plan details, and future earning potential, will be reviewed during the interview process.

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance....Sports...Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it - Building greater understanding, breaking down barriers, and creating a better world...that makes all the difference.

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