Job Description

Surgery Scheduler

At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Receive a sign-on bonus of $100 on your first check just for getting hired!
• Earn additional bonus of $250 after 6 months
• Then a bonus of $500 after 1 year
• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

Qualifications

• High school diploma/GED or equivalent working knowledge preferred
• 5+ years of orthopedic surgery scheduling experience or 7+ years of surgery scheduling experience in other specialties.
• Demonstrated capabilities in training others.
• Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
• Ability to maintain patient confidentiality.

Essential Functions

• Coordinates schedules of multiple resources, including outside facilities (i.e., providers, physical resources, and clinical staff schedules).
• During the financial counseling session, collects patients' responsibility via telephone or instructs patients to bring the required payment to their Pre-op appointment.
• Initiate authorization for surgery promptly. Obtain authorization for surgery at least 48 hours before the procedure. If authorization is not obtained within 48 hours of the procedure, make plans to reschedule the procedure.
• Call patients to schedule surgery within 48 hours of being entered into referral plus by the medical assistant and schedule all pre-op and post-op appointments for the patient.
• Assists with training new schedulers and retraining after process updates.

The Surgery Scheduler II is responsible for making reservations at the hospital, arranging anesthesia, and communicating with PCP offices.

The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career.

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