Job Description

Showroom Sales - Customer Service at Best Buy summary:

A Showroom Sales - Customer Service Associate at Yardbird outdoor furniture showroom provides expert assistance to customers by identifying needs, answering product questions, and processing orders. The role involves maintaining inventory awareness, following up with customers, and representing the brand professionally during in-store and trade show engagements. The position requires strong communication skills, teamwork, and the ability to work flexible hours to ensure a satisfying customer experience.

As a Retail Design Associate at our Yardbird outdoor furniture showroom, you’ll provide excellent customer service and meet sales quotas for our business. You’ll identify customer needs, answer questions regarding our product and services and make professional recommendations. Our sales approach is professional, effortless, and relaxed. Ultimately, you’ll ensure that customers leave our store satisfied with their experience.

This role takes place at a Yardbird premium outdoor furniture showroom. This standalone store is separate from Best Buy’s larger retail locations.

What you’ll do

• Greet all customers and be friendly and helpful. Make the best first impression
• Serve as an expert on all things patio furniture by providing accurate, up-to-date information to our customers including product features, pricing, delivery, warranties and returns
• Process orders in person and over the phone
• Monitor inventory levels and be aware of items with low or no inventory
• Follow up with potential customers via telephone and email and online chat function
• Occasionally assist at our trade shows, inviting people to our booth

Basic qualifications

• Ability to work successfully as part of a team

Preferred qualifications

• 1 year of sales, customer service or retail experience
• Hands-on experience with POS transactions
• Ability to work flexible hours including evenings, weekends and holidays
• Expert communication and interpersonal skills
• Ability to work in high-pressure situations
• Excellent organizational and time management skills

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us

At Yardbird, we’re a group of hard-working, passionate individuals disrupting the outdoor furniture industry. Our retail showrooms help our customers elevate their outdoor living spaces with high-quality, sustainable products.

As part of Best Buy Co. Inc., our culture is built on deeply supporting and valuing our amazing employees. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.
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Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Category:Sales, Keywords:Sales Representative, Location:Matthews, NC-28105

Keywords:

showroom sales, customer service, retail associate, outdoor furniture, sales representative, product expertise, order processing, inventory management, POS transactions, customer follow-up

Job Tags

Holiday work, Full time, Work from home, Outdoor, Work alone, Flexible hours, Afternoon shift,

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