Job Description

Definition: This enthusiastic, organized, self-starter will work both independently and as part of a team supporting the creative people in the Town’s Senior Center. This position is under the administrative supervision of the Director of the Senior Citizens Center. The position will work approximately 15-25 hours per week and will perform duties requiring customer service, clerical skills, housekeeping, and extensive creativity. There will be changes in the work schedule as deemed necessary when special functions are being held or when needed to cover for other employees.

Essential Functions of the Job: The listed examples may not include all duties performed by the person in this position. Duties may vary from time to time and are at the discretion of the Director. All requirements are subject to possible modification to reasonably accommodate an individual with a disability.

• Greet and assist seniors and visitors to center; provide information over telephone, in person, and via email regarding referrals, activities, etc.; Answer all incoming phone calls and direct to appropriate personnel


• Research and develop new programs and activities to capture market trends for seniors; assist with programming needs


• Set-up, decorate, help plan, and clean-up special events; attend events and take photos;


• Create and send out cards as directed; make phone calls for check ins


• Performs general custodial activities such as sweeping, mopping, dusting, disposing of trash etc.;


• Other duties as assigned.

Required Knowledge and Abilities:

• Ability to work evenings and Saturdays as program needs require;


• Knowledge of computers and proficient in Microsoft Office (Word, Excel, Publisher);


• Knowledge of modern office practices, procedures, and equipment;


• Knowledge of the Town of Arlington helpful, but not required;


• Ability to express ideas clearly and concisely, both orally and in writing;


• Ability to handle a considerable amount of detailed work and adapt to interruptions in work flow;


• Ability to exercise good judgement in evaluating situations;


• Ability to establish and maintain an effective working relationship with other employees, seniors, the public, and Town officials;


• Ability to sit and/or stand for extended periods of time and light lifting of up to 25 lbs. required;

Required Qualifications:

• High School Diploma or equivalent;


• Previous experience in a clerical or customer service role;


• Prior experience in a senior environment preferred;


• Must possess a valid driver’s license;


• Any equivalent combination of education and relevant experience may be considered.

Work Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Work is performed primarily at the Senior Center with some work being performed at other Town facilities as programs deem necessary.


• Subject to sitting, standing, walking, bending, reaching and lifting objects.


• Physical exertion may be required to lift office supplies and other materials.


• The Senior Center is open Monday- Saturday from 8AM-4PM; however, there will be changes in the work schedule as deemed necessary for programming outside of these hours.

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