Receptionist and Customer Service Associate Job at Express Employment, Stephen, MN

TkxKNGt6UHJkbUNsTHo5QmJWZmpSSit2bVE9PQ==
  • Express Employment
  • Stephen, MN

Job Description

Job Description

Job Description

Located in Stephen, MN

Salary: 17 - 19.50

Receptionist / Customer Service Associate - Stephen, MN

Pay range: $17.00 - $19.50 per hour, based on skills and experience.

A well-established manufacturer of premium nutritional products for caged birds, small animals, wild birds, and wildlife is seeking a Receptionist / Customer Service Associate to join the team in Stephen, MN . This role plays a vital part in supporting daily office operations, providing exceptional customer service, and ensuring effective communication across departments.

If you're organized, detail-oriented, and enjoy creating a welcoming and efficient workplace, this is an excellent opportunity to grow your career with an industry leader.

Shift Details

  • Monday - Friday, 8:00 AM - 5:00 PM (some flexibility)
Location:
Stephen, MN

Key Responsibilities

  • Serve as the primary point of contact at the front desk by answering phones, directing calls, and assisting customers.
  • Manage mail operations - including pickup, sorting, delivery between locations, and coordinating FedEx shipments.
  • Provide administrative support to Human Resources, including maintaining confidential employee records, assisting with onboarding documentation, and helping organize HR-related communications and events.
  • Create and distribute internal communications for employee events, birthdays, HR updates, and guest visits. Assist with event planning, setup, and coordination.
  • Process office supply orders, expense reports, and mileage reimbursements, while maintaining accurate records of supplies and petty cash.
  • Oversee breakroom cleanliness and supplies, including coffee and water service coordination.
  • Participate in monthly safety meetings, prepare meeting materials, and help plan annual fire and tornado drills.
  • Provide backup support for order processing, POS (point-of-sale) system support, kit assembly, and mail drop-offs as needed.
Qualifications

  • High school diploma or equivalent required.
  • Strong organizational and multitasking skills with a high level of attention to detail.
  • Excellent communication and interpersonal skills, including professional phone etiquette.
  • Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new systems.
  • Ability to manage confidential information and handle sensitive documentation.
  • Prior administrative or customer service experience preferred.
  • Reliable attendance and a professional, positive attitude.
Minimum Experience & Education

  • High school diploma or GED required.
  • 1-2 years of experience in office administration, reception, or customer service preferred.
  • Experience with mail handling, recordkeeping, or order processing a plus.
  • Familiarity with safety meeting documentation or compliance beneficial.
Working Conditions

  • Primarily office-based environment using standard office equipment (computers, phones, copiers, etc.).
  • Occasional light physical activity, including stocking supplies, setting up events, or handling packages.
Allergy Notice

Please note: products handled may contain nuts, peppers, or grains. The production environment may include grain dust or similar materials that could affect individuals with allergies.

Benefits Package & Employee Programs

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401(k) with 3% company match and annual employer discretionary contribution
  • Paid vacation, holidays, and sick time
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Discounts on cell phones, movie tickets, gym memberships, and more
  • Education Assistance (college degrees and professional certifications)
  • Referral Program with cash bonus
  • On-demand pay access
  • Paid parental leave
#1437OS

Express Office: Grand Forks

3325 South Washington Street

Grand Forks, ND 58201

Job Tags

Hourly pay, Work at office, Monday to Friday, Flexible hours, Shift work,

Similar Jobs

MicroHabitat

Urban Farmer - NEW YORK (NYC) Job at MicroHabitat

 ...JOB OFFER: Urban Farmer Are you looking to work for a company that has the right values and contributes to building more sustainable cities and communities? MicroHabitat is seeking individuals to fill the position of Urban Farmer with ambition, leadership, and... 

Inland Mechanical Services Inc

HVAC Service Manager Job at Inland Mechanical Services Inc

 ...POSITION SUMMARY As the HVAC Service Manager , you will be responsible for the daily operation and growth of our HVAC service department. Your primary focus will be on building and managing a winning team, providing excellence without exception, and consistently... 

UPS

Package Handler - Warehouse Worker Job at UPS

 ...No prior experience needed, were hiring immediately! Join UPS as a Package Handler and discover the exciting opportunities that await you. In this dynamic warehouse role, you will be responsible for lifting, lowering, and sliding packages weighing up to 70 lbs.... 

Emerald Resource Group

Qa Tester Job at Emerald Resource Group

 ...Job Title: Lead Automated and Manual Tester (Remote) Location: Barberton, OH (Fully Remote) Position Overview: We are seeking...  ...in Computer Science, Engineering, or related field. Proven experience in automated and manual testing methodologies. Strong... 

Glenwild

Golf Course Intern for 2026 season (with paid housing) Job at Glenwild

 ...Glenwild is looking for exceptional Golf Course Interns for our 2026 Season (with paid housing). Offering both a 3 and or 6-month Internship experience. Beginning in 2026, Glenwild Golf Club will break ground on an exciting master plan renovation, featuring comprehensive...