Job Description

Job Description

Job Description

Job Title: Production/Factory Manager (Hats & Apparel)
Reports to: Director of Operations
Team Size: 40 Staff

Role Summary

The Production/Factory Manager is responsible for overseeing the end-to-end hat production process, ensuring timely delivery, maintaining inventory and production records, managing vendor relationships, and supervising factory floor operations. This role requires strong leadership, organizational skills, and a deep understanding of apparel manufacturing.

Key Responsibilities

Production Planning & Execution

• Develop and manage the production schedule to meet sales forecasts and customer orders.

• Plan and allocate resources effectively, including manpower, materials, and machinery.

• Oversee the entire production lifecycle: cutting, sewing, trimming, finishing, and quality control.

• Implement and maintain inventory control systems for raw materials and finished goods.

Quality Control

• Establish and enforce stringent quality control standards at every stage of production.

• Conduct final inspections to ensure every hat meets our brand's exacting specifications before shipment.

• Investigate and resolve any quality issues, implementing corrective actions to prevent recurrence.

Process Improvement & Cost Management

• Analyze production data to identify bottlenecks and implement process improvements for greater efficiency.

• Source materials and equipment responsibly, negotiating with suppliers to optimize costs without compromising quality.

• Manage the production budget and control operational expenses.

Vendor & Staff Coordination

• Maintain strong relationships with vendors /suppliers and any outsourced production component like embroidery.

• Resolve issues related to vendor delays or quality concerns.

Safety & Compliance

• Enforce factory floor safety protocols (PPE, fire safety, chemical handling).

• Conduct daily safety briefings and ensure compliance with regulations.

• Maintain cleanliness and hygiene standards across the facility.

Qualifications

• Bachelor's degree in business management, Fashion production, Industrial Engineering, or related field.

• Proven experience (5+ years) in production management or a supervisory role in a large team setup, preferably within the apparel, accessories, textile, or manufacturing industry.

• Strong understanding of production planning, inventory control, and vendor management.

• Strong proficiency in MS Suite, especially in Excel.

• Excellent communication and organizational skills.

• Ability to work under pressure and meet tight deadlines.

• Proven leadership experience managing large teams.

• Proficiency in inventory management and production planning software, preferably Microsoft Business Central.

• Strong problem-solving skills and a hands-on, proactive approach.

• Exceptional organizational and time-management abilities.

Benefits

· Casual dress

· Paid Vacation

· Employee discount on merchandise

· Free parking

Other details

· Location- 25 Prince Andrew Place, Toronto (Don Mills and Eglinton intersection)

· Monday to Thursday ( 7 am to 5 pm)

· On-site role

We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.
Accommodations are available on request for candidates taking part in all aspects of the selection process.

Tilley makes hats & the finest travel clothing for men & women. Ingenuity, practicality & enduring quality. Made in Canada since 1984.
Tilley sells direct to consumers in Canada, the US, Australia, and the UK through eCommerce sites ( Our wholesale network reaches 18 countries and is supported through warehouses in Toronto, UK and Australia.
The Company is proudly Canadian and has been successful in establishing its position in the marketplace by offering very high-quality products. The Company proudly stands behind the quality and workmanship of every piece of clothing that bears the Tilley name.
For additional information on our brand and products, please visit:

Company Description

Tilley makes hats & the finest travel clothing for men & women. Ingenuity, practicality & enduring quality. Made in Canada since 1984.\r\nTilley sells direct to consumers in Canada, the US, Australia, and the UK through eCommerce sites ( Our wholesale network reaches 18 countries and is supported through warehouses in Toronto, UK and Australia. \r\nThe Company is proudly Canadian and has been successful in establishing its position in the marketplace by offering very high-quality products. The Company proudly stands behind the quality and workmanship of every piece of clothing that bears the Tilley name.\r\nFor additional information on our brand and products, please visit: \r\n\r\n

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