Outbound Call Center Agent Job at The Midtown Group, Albany, NY

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  • The Midtown Group
  • Albany, NY

Job Description

Job Description

Job Description

Now Hiring: Telesales Representatives Community Outreach Agent

This is a 1-year contract role with the chance to work from home! 40-hours per week!

Are you great at connecting with people and inspiring action? Join a mission-driven team that’s improving lives through healthy food, personalized support, and community care. Our programs help reduce chronic conditions like diabetes and heart disease — and you can be part of that impact.

What You’ll Do:

  • Make outreach calls to engage Medicaid members and community partners
  • Present program benefits and encourage participation
  • Manage outreach plans, track progress, and hit engagement goals
  • Collaborate with internal teams to ensure members receive the best experience

What We’re Looking For:

  • Strong phone and communication skills
  • Confident, persuasive, and results-driven
  • Organized and tech-savvy (Excel, CRM, project tools)
  • Experience in telemarketing, sales, or community outreach a plus

Why You’ll Love It:
Make a difference every day while using your sales skills for something meaningful.

Requirements: Outbound call experience, sales experience, customer service, and strong phone etiquette.

Schedule runs Monday through Saturday with days off being Wednesday/Sunday or Thursday/Sunday. Core hours are 9am to 8pm, so shifts may vary. Training will be 9-6.

Remote work, must have strong internet connection in home office.

Company Description

Great opportunity to gain new experience within a successful organization!

Job Tags

Immediate start, Remote work, Home office, Shift work, Saturday, Sunday,

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