Job Description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Primary Duties/Responsibilities:

 

• Performs all field functions relating to direct customer interface at their premises (residential, commercial and industrial) starting at the curb stop/box through the service line and the meter, including all reading devices, pits, boxes, etc., including: meter readings (all types and purposes), meter investigations, incidental or emergency, settings, changing, field testing for flow and/or pressure, service shut offs, inside leak investigations (customer owned line), frozen meter repairs.
• Performs all functions relating to meters including setting, changing, disconnecting, repairing, field testing for large meters and reading (final reads, special reads and high bill investigations).
• Removes, changes, installs and/or repairs meter equipment (e.g., MIU's (meter Interface Units)/radio).
• Locates and operates curb stops and valves, water services, meters and recording equipment.
• Reports unusual conditions observed on the customers premises which could have an effect on company-customer relations including potential cross connections, illegal connections/uses, etc.
• Reports unresolved customer inquiries and/or complaints to the Customer Service Supervisor.
• Completes necessary paperwork and utilizes Company equipment and associated programs (i.e.CMMS, GIS, CC&B, etc.) to document daily activities.
• Completes calls and relays information as necessary, and calls customers to arrange appointments for field visits (if necessary).
• Reports to the Customer Service Supervisor.
• Assists employees of a higher classification as assigned.
• Assists Systems Techs in Distribution as needed.

Qualifications

Education/Experience/Background:

 

 

• High School Diploma/GED is required.

Knowledge/Skills/Abilities:

 

 

• Must learn and comply with all safety procedures.
• Must possess oral and written communication skills and basic math abilities.
• Must be able to respond to emergency calls as needed and work extended hours to accommodate Company needs.

Required Certification/Licenses/Training:

 

 

• Must have valid State Driver's License.
• Must obtain a MA Water Distribution Grade I Full within 18 months of hire.

Physical Requirements:

 

 

• Must be able to lift up to 50 lbs.
• Must be able to climb, bend, crawl, and walk extensively.

Additional Information

Pay Rate: $32.38 per hour.

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

 

Job Tags

Hourly pay,

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