Schedule: Monday - Friday 8 am-5 pm evenings as needed, weekend rotations, some holidays as needed
Travel: Some overnights as needed
Essential Job Functions
Install, troubleshoot, repair, maintain, and program Fire Alarm, Access Control, Nurse Call Intrusion, Sound, CCTV, and IP Video Systems
Diagnose & troubleshoot connectivity problems during Service Visits
Accurately complete all required paperwork, such as Work Tickets and Inspection and/or Deficiency Reports, for all service calls and inspections
Perform equipment upgrades for existing customers
Electronically transfer equipment to customer locations to ensure accurate tracking of equipment
Keep accurate & current inventory & vehicle maintenance logs
Maintain company-issued assets including tools, equipment & vehicles
Provide the highest level of customer experience in all interactions with customers
Ability to work on low-voltage systems
Provide detailed oral and written feedback to management concerning customer issues
Other related duties as directed
Job Requirements
Currently hold or willing to obtain a State of Ohio Fire Alarm License
High School diploma or equivalent
Successful completion of industry certifications as needed (Ex: SBCA, SAS, etc)
Current valid Driver's License
Ability to drive a vehicle without presenting a safety risk to self or others
Ability to be added to Company auto insurance policy
Regular & reliable attendance
Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future
Ability to lift 25+ lbs consistently
Desired Skills & Competencies
At least 1 year of experience in fire alarm and security systems
Ability to communicate effectively & professionally with customers
In-depth technical and service training
Willingness to think "outside of the box" on-site locations
Safety Conscious
Enjoy working with hands & learning new technology
Experienced & comfortable using hand & power tools
Must demonstrate personal accountability; be punctual for appointments & meetings
Working Conditions
Fast-paced environment with multiple changes to schedules & fluctuating priorities
Must be comfortable working on roofs, at varying heights & in tight spaces
Ability to work in all weather conditions
Pay & Benefits
$21 - $45/hour
Medical, Dental, & Vision Insurance coverage after 90 days
6 Paid Holidays
27 days/year of sick days, vacation days, & PTO days
Internet & IPTV Service if in the service area
Paid training, certifications, and licenses related to work
Parking in a secured parking lot for work
Drinks and snacks in the office
Different paid events throughout the year
Company Truck, Gas Card and Moo Moo Card
Fun Place to work
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