Job Description

HOURLY COMPENSATION RATE: HIGH EARNING HOURLY/COMMISSION + 100% OF TIPS

BELOW ARE THE KEY TERMS AND CONDITIONS OF YOUR EMPLOYMENT:

JOB SUMMARY:

JOIN OUR DYNAMIC AND LUXURIOUS SPA TEAM. WE ARE EXPANDING OUTSIDE OF JUST HEAD SPA SERVICES, AND FOCUSING ON ENTIRE BODY RELAXATION + WELL-BEING. WE COMBINE MODERN TECHNIQUES WITH A SERENE, RELAXING ENVIRONMENT TO GIVE OUR CLIENTS A HOLISTIC + THERAPEUTIC GUEST EXPERIENCE. WE ARE LOOKING FOR PASSIONATE AND SKILLED MASSAGE THERAPISTS TO JOIN OUR TEAM AND BECOME THE NEXT INDUSTRY EXPERTS

KEY RESPONSIBILITIES

• GREET CLIENTS WARMLY, ASSIST WITH CHECK-IN AND PROVIDING REFRESHMENTS, AND ENSURE A POSITIVE AND WELCOMING ATMOSPHERE IN THE SPA.
• PROVIDE THOROUGH + PERSONALIZED CONSULTATIONS + ADJUST TREATMENT TO CLIENTS NEEDS + LIFESTYLE.
• PROVIDE A VARIETY OF DIFFERENT MASSAGE SERVICES TO CUSTOMIZE TO CLIENTS WISHES. MAINTAIN HIPAA + MEDICAL MASSAGE BOARD REQUIREMENTS AT ALL TIMES
• OFFER HIGH-QUALITY TREATMENT & PROVIDE ICONIC CUSTOMER SERVICE AT ALL TIMES
• FOLLOW OUR CLIENT MODESTY POLICY AT ALL TIMES.
• MAINTAIN CLEANLINESS AND ORGANIZATION OF THE SPA AND TREATMENT ROOM, & ENSURING A QUIET, WELCOMING AND PROFESSIONAL ENVIRONMENT.
• LAUNDERING & FOLDING LINENS, BLANKETS, AND TOWELS AS NEEDED.
• STAY UPDATED ON INDUSTRY TRENDS, NEW PRODUCTS, AND TECHNIQUES TO CONTINUALLY ENHANCE CLIENT EXPERIENCES.
• EDUCATE CLIENTS ON POST-TREATMENT CARE, INCLUDING PRODUCT USAGE AND LIFESTYLE TIPS TO MAINTAIN HEALTH + WELLNESS
• BUILD LASTING RELATIONSHIPS WITH CLIENTS THROUGH EXCEPTIONAL CUSTOMER SERVICE AND ATTENTION TO DETAIL.
• PROVIDE PROPER CHECKOUT PROCEDURES FOR CLIENTS TO PAY FOR APPOINTMENTS AND RETAIL ITEMS AND ASSIST WITH SCHEDULING FUTURE APPOINTMENTS.

REQUIRMENTS

• STATE OF OHIO LICENSED MASSAGE THERAPIST
• EXPERIENCE IN A SPA OR MEDICAL MASSAGE BACKGROUND, WITH EXPERTISE IN HEALTH, WELL-BEING, AND RELAXATION
• STRONG KNOWLEDGE OF ANATOMY, PHYSIOLOGY, AND MASSAGE TECHNIQUES
• EXCELLENT INTERPERSONAL SKILLS, WITH THE ABILITY TO COMMUNICATE EFFECTIVELY AND PROFESSIONALLY WITH CLIENTS.
• PASSIONATE ABOUT WELLNESS AND CLIENT CARE. STRONG ABILITY TO RETAIN CLIENTS
• ABILITY TO WORK IN A FAST-PACED ENVIRONMENT WHILE MAINTAINING A CALM, PATIENT, AND ATTENTIVE DEMEANOR.
• TEAM PLAYER WITH A POSITIVE ATTITUDE AND A STRONG WORK ETHIC.
• ABLE TO ADAPT TO EACH CLIENT AND PROVIDE PROFESSIONAL AND ICONIC CUSTOMER SERVICE.
• ADHERE TO OUR PROFESSIONAL, CLEAN, AND FASHION-FORWARD DRESS CODE
• MUST RENEW MASSAGE LICENSES AND REMAIN IN GOOD STANDING AT ALL TIMES

BENEFITS

• COMPETITIVE HOURLY/COMMISSION PAY + KEEP 100% OF TIPS
• 50 % OFF SERVICES + RETAIL ITEMS
• FLEXIBLE + CONSISTENT WORK SCHEDULES
• FREE TRAINING + CONTINUING EDUCATION
• FREE FABLETICS SCRUBS UNIFORM UPON HIRE
• STRONG CLIENTELE
• INDEPENDENT WORK STYLE IN LUXURIOUS SPA SUITE + ENVIRONMENT

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