Job Description

Job Description

Job Description

HVAC Manager – APES HVAC & Plumbing

We’re looking for an HVAC Manager who’s ready to take full ownership of the department and help drive it to the next level. This role is designed to free up executive leadership from day-to-day involvement, so you need to be capable, confident, and committed to building a strong, self-sufficient team.

You’ll lead operations, coach techs, manage job quality, and ensure profitability. If you’re someone who leads by example and lives with an “all gas, no brakes” mindset, then this is the seat for you.

• Own the department’s goal to increase revenue.

• Proactively obtain new customers through any and all means

• Stay ready to jump on jobs when coverage is needed or work falls outside the usual scope

• Maintain full buy-in to the APES culture and bonus structure

• Attend trade shows, sales meetings, and industry events as needed

• Review all active jobs daily for pricing, job scope, attached photos, and add-on opportunities

• Personally follow up on all estimates until approved or lost

• Ensure all installs include required documentation: measure-up sheets, start-up forms, model/serial photos, flush tests, etc.

• Make sure all COD calls include inspection reports and APES protection plan offers

• Step in on job sites when troubleshooting fails to help techs complete work

• Run monthly team meetings with a real agenda, performance shout-outs, vendor and safety training

• Lead low-temp training for the team

• Manage tech on-call rotations

• Register all new installs for warranty

• Oversee proper stocking of trucks and tools, including lists for standard inventory, tech-supplied tools, and company gear

• Review next-day jobs to ensure the right tech is assigned and routing is efficient

• Collaborate with dispatch before leaving the office or when available

• Review and sign off on payroll, watching for errors or inflated commissions

• Update pricing as supply and demand changes, keeping us competitively positioned

• Review and respond to all emails daily

• Email end-of-day summary reports to ownership and GM

• Note every job you touch in Fusion for team transparency

• Act as the primary contact for property managers, supers, and homeowners

• Resolve customer issues immediately and ethically

• Negotiate pricing with vendors for equipment and materials

• Use portals (SMS, Mainstreet, AH4R, etc.) to send bids and updates quickly

• Available by phone day or night. If out of office, have a backup in place and communicate that to leadership

• No time off during summer blackout months

• Be the first point of contact for techs needing pricing or support

• Lead with urgency, ownership, and a commitment to making APES the greatest place to work

• Flexible Scheduling

• Competitive Compensation

• Health, Dental, and Vision Insurance

• Life Insurance

• Company Matching 401(k)

• Retirement Plan Options

• Paid Time Off (PTO) and Paid Holidays

• Gym Membership Reimbursement

• Career Growth Opportunities within the Company

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