[Customer Service / Remote] - Anywhere in U.S. / $50K+ per year / Medical, dental, and vision / WFH budget / Monthly cell phone & internet budget / PTO - As a Customer Experience Associate at Benepass, you will: Provide exceptional customer service to clients through various communication channels such as phone, email, and chat; Respond promptly to inquiries and concerns, providing accurate and helpful information to clients; Manage and maintain client accounts, ensuring all information is up-to-date and accurate; Process and troubleshoot client requests and issues, escalating to the appropriate team when necessary; Collaborate with other team members to improve processes and procedures, as well as share knowledge and best practices...Hiring Immediately >>