Entry-Level IT Technician Paid Training | Apple & Tech Device Repair Job at Gophermods, Minneapolis, MN

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  • Gophermods
  • Minneapolis, MN

Job Description

Locations : Minneapolis, MN (1624 New Brighton Blvd. Minneapolis,MN 55413 )
New Brighton, MN (711 5th St SW, suite 400, New Brighton,MN 55112)

Job Type : Full-Time & Part-Time

Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We offer paid, hands-on training and a clear path toward industry certifications like CompTIA A+, Network+, and Security+—no prior experience required.

We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

As an IT Repair Technician, you may:

  • Diagnose and repair smartphones, tablets, laptops, and gaming consoles (training provided)

  • Deliver outstanding customer service and tech support in person, via phone, and over email

  • Perform troubleshooting and follow repair procedures and safety protocols

  • Maintain accurate documentation and case notes in our repair systems

  • Support education and business clients with device preparation and bulk repair projects

  • Keep your workspace clean and organized and contribute to store operations

  • Collaborate with team members to improve repair processes and workflows

In your first year, you’ll receive:

  • 1-on-1 training with experienced repair specialists

  • Ongoing mentorship and performance reviews

  • Hands-on experience with a wide range of Apple devices and other consumer tech

  • Eligibility to complete CompTIA A+, Network+, and Security+

    • Bonuses upon successful completion of certification exam

We’re looking for individuals who are:

  • Passionate about technology and eager to learn new skills

  • Reliable, detail-oriented, and organized

  • Excellent communicators with strong interpersonal skills

  • Able to lift up to 30 lbs and perform manual repair work (standing, fine motor skills)

  • Comfortable working in a fast-paced, team-based environment

  • Available Monday to Friday, with flexibility in schedule

No prior tech repair experience is required. Retail, customer service, or tech support experience is a plus.

  • Starting Pay : $16–$21 per hour, based on experience

  • Bonuses : Performance-based bonuses & commissions

  • Annual Raises : Up to 8% increases based on performance

  • Paid Time Off (PTO) : Two weeks paid vacation per year + Two week of unpaid time off per year

  • Health Benefits : Medical, dental, and vision insurance (50% employer-covered)

  • 401(k) : Retirement plan with 4% employer match

  • Disability Insurance : Short- and long-term coverage included

  • Flexible Scheduling : No nights or weekends

  • Professional Development : Career growth, internal promotions, and leadership training

Whether you’re starting fresh or switching careers, we’ll help you build valuable, marketable tech skills from day one. Join a team where you’ll be supported, challenged, and appreciated.

Click Apply Now to begin your journey at Gophermods !

Job Tags

Hourly pay, Full time, Temporary work, Part time, Monday to Friday, Flexible hours, Weekend work,

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