Customer Service Representative Weekends Only Job at Mr. Rooter, Richmond, KY

UHJOM2tETHFjbUNsS3pwT2FGYmhRNWF1bkE9PQ==
  • Mr. Rooter
  • Richmond, KY

Job Description

At Mr. Rooter, we love what we do, and we believe in it. It's not just plumbing to us, but a philosophy applied to every area of our lives. It's just the plumbing that's made us famous.

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
  • Perform other duties as needed which may include cross-training in related positions
  • Perform follow up calls to insure job was performed to customers expectations.
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • Must be able to Multi-task
Benefits: Benefits package varies by location

Weekend hours will consist of 8 am to 7 pm Saturday and Sunday

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Compensation: $10.00 to 12.00 Per hour

Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.

*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business. Mr. Rooter

Job Tags

Hourly pay, Sunday, Saturday,

Similar Jobs

H&M Group

Visual Merchandiser Job at H&M Group

 ...Company Description Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual... 

Mosaic

Direct Support Specialist Job at Mosaic

Schedule: Full Time Days If making a positive impact in the lives of others is always on your to-do list -- you'll LOVE working with a team that puts people first. We're looking for a Direct Support Specialist to join our team! At Mosaic, our core focus...

Bridges Public Charter School

ESL / EL Teacher Job at Bridges Public Charter School

 ...Job Description Job Description Salary: $57,500.00 - $88,500.00 / Per Year Position: ESL/EL Teacher Reports to: Assistant Director of ESL Services $1000.00 dollar signing bonus for new hires!!! The English Language Learner Teacher at Bridges PCS provides... 

Hudson Lab Ventures

Summer Design Intern (July 21-25, In person) Job at Hudson Lab Ventures

 ...portfolio work that stands out. Great for current or recent design students! Hudson Lab Ventures is looking for a Visual Design Intern (in-person in NYC) to help bring real student innovation to life. Youll collaborate with high school teams solving real-world business... 

Tenet Massachusetts

Registered Nurse (RN) - Manager, Maternal - Newborn - $33+ per hour Job at Tenet Massachusetts

 ...Tenet Massachusetts is seeking a Registered Nurse (RN) Manager, Maternal - Newborn for a nursing job in Worcester, Massachusetts. Job Description & Requirements ~ Specialty: Maternal - Newborn ~ Discipline: RN ~ Duration: Ongoing ~36 hours per week ~ Shift...