Corporate Trainer CalAIM Programs (ECM & Community Supports)
Pay Rate: $40.00 $43.00/hr
Position Type: Special Projects 12-Month W2 Contract
(renewal based on performance and program continuation)
Schedule: 9:00 AM 5:30 PM PST, Monday Friday
Model: Hybrid Field-Forward (onsite trainings, field coaching, and remote content development)
Star Nursing Services is hiring a Corporate Trainer to support statewide training, onboarding, competency development, and workflow standardization across CalAIM Enhanced Care Management (ECM) and Community Supports programs.
This role ensures every Care Manager, Lead Care Manager, Housing Navigator, and field-based team member receives clear, consistent, compliant training aligned with DHCS and Managed Care Plan (MCP) requirements.
This is a high-touch training and curriculum development role supporting multiple counties and internal departments.
What You'll Do
Design, implement, and lead onboarding and ongoing training for ECM, Community Supports, and Housing Navigation programs
Develop standardized training modules for:
Enhanced Care Management (ECM)
Community Supports
Documentation quality, care planning, assessments
Housing Navigation & Tenancy services
Appeals & Grievances
Audits, findings, and CAP (Corrective Action Plan) processes
Managed Care Plan requirements
County resource coordination
Conduct live field coaching and in-person training sessions
Train staff on EMR documentation standards, workflows, and compliance expectations
Develop training materials: SOPs, checklists, guides, videos, job aids, practice scenarios
Monitor staff performance and provide targeted coaching to address gaps
Partner with ECM and Community Supports leadership to ensure consistent statewide practices
Support quality assurance audits and training-related corrective actions
Ensure training aligns with DHCS CalAIM policies and MCP contract requirements
Maintain training calendars, attendance logs, onboarding schedules, and competency tracking
Provide ongoing training for new roles, policy updates, and program changes
Field Expectations
This is a hybrid, field-forward role. You will:
Conduct in-person training sessions across assigned counties
Provide field coaching to Housing Navigators, Care Managers, and LCMs
Attend MCP trainings, provider collaboratives, and onsite partner meetings
Use remote time for content creation, documentation review, and follow-up
Required Qualifications
Care/Case Management experience required
Minimum 2 years of experience in training, staff development, clinical education, or CalAIM program leadership
Strong knowledge of:
CalAIM
Enhanced Care Management (ECM)
Community Supports (housing & non-housing)
Medi-Cal managed care requirements
Experience training on assessments, documentation, care planning, and EMR workflows
Expertise in developing training materials, presentations, SOPs, job aids, and e-learning content
Experience supporting audits, findings, and CAP implementations
Strong communication, public speaking, and group facilitation skills
Ability to build rapport and support staff across multiple experience levels
Knowledge of county resources and service systems
Bilingual preferred, not required
2 character references
Vaccine Requirements:
Physical (within the last 30 Days)
TB Test
MMR, Varicella, Hep B or Titers- Vaccination
Tdap/Flu (or decline)
Covid Fully Vaccinated (or decline)
Must be able to pass background/ urine drug screen
Transportation Requirements
Unrestricted active California driver's license
Valid auto insurance
Current registration
Reliable vehicle
Technology Requirements
Intermediate skills in:
Microsoft SharePoint
Excel
Word
Teams
Adobe (PDF editing, forms, signatures)
Experience with EMR/EHR systems used for CalAIM documentation
Minimum PC Specifications
Windows 10 or higher
8GB RAM minimum (16GB recommended)
Intel i5 / AMD Ryzen 5 or better
256GB SSD or larger
Chromebooks not allowed
Screenshot of computer specs required for interview
Education
BA/BS preferred in Training & Development, Public Health, Healthcare Administration, Social Work, Human Services, Education, Nursing or related field
Equivalent experience accepted
Why This Role Matters
Consistent training is the backbone of CalAIM success. Your leadership ensures every team member across ECM and Community Supports meets DHCS standards, MCP expectations, and Star Nursing's commitment to quality and member-centered care.
For more information on CalAIM, please visit:
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