Complaint Intake and Triage Nurse Reviewer (RN req'd) Job at IPRO, Albany, NY

UDdwL2xUcnZkMkdpS2psSGJWRGhRcGlwbFE9PQ==
  • IPRO
  • Albany, NY

Job Description

Working at the direction of the New York State Department of Health (NYSDOH)Nursing Home Centralized Complaint Intake Unit (NH CCIU), you will function as a Complaint Intake and Triage Nurse Reviewer performing clinical reviews and triage complaints and incident reports for possible noncompliance, received via telephone, electronic or postal mail, or other forums. Perform reviews irrespective of the submission method, triage complaints by severity consistent with federal triage guidelines, perform data entry, and identify the appropriate actions consistent with federal triage protocols.


Albany Region - Become SMQT Certified! ** $3,000 Sign-on Bonus**

QUALIFICATIONS:
  • Strong interpersonal.
  • Excellent communication (verbal & written) skills.
  • Ability to work independently with minimal supervision.
  • Ability to relate effectively to providers, physicians, senior medical and administrative personnel and resident/patients.
  • Basic computer skills, including working knowledge of all Microsoft Office products.
  • The ability to obtain Surveyor Minimum Qualification Test Certification within 12 months of employment, required.
  • Travel may be required to fulfill training requirements.
  • Must have a valid driver's license.
  • Must be a New York State resident.
EDUCATION & EXPERIENCE:
  • New York State Registered Professional Nurse (RN).
  • Two (2) years' experience performing utilization review, medical review, fraud investigations, surveillance or monitoring activities at the facility level, required.
  • Three (3) years of clinical experience in a medical facility, preferably a nursing home, required.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $40.90 - $41.92. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status or any other category protected under applicable law.

Job Tags

Hourly pay, Work at office, Relocation package,

Similar Jobs

Parx Home Health Care

Per-Diem Registered Nurse (RN) Home Health Job at Parx Home Health Care

 ...Parx Home Health Care is looking for a Registered Nurse to join our team. The home health nurse will be responsible for providing high quality and coordinated care to patients in their homes and communities. The ideal candidate will have a strong background in home... 

Sylvan Learning -- Los Angeles, CA

Sylvan @ Schools Tutor 2025- Private School Job at Sylvan Learning -- Los Angeles, CA

Job Description: Tutor | Sylvan @ Private Schools At Sylvan, we are building academic confidence, igniting intellectual curiosity, and...  ...future depends on a solid education and a love of learning. We teach our students how to learn, so they build confidence and... 

Manpower

Sales Estimator Job at Manpower

 ...purchase orders, and procedure manuals.~ Solid customer service/sales background. What's in it for me? Retirement program (Pension). Employee assistance program. Health insurance. Life insurance. Paid time off. Upon completion of waiting... 

NORTHEAST WIS TECHNICAL COLLEGE

Part-Time OSHA Corporate Trainer Job at NORTHEAST WIS TECHNICAL COLLEGE

 ...JOB REQUIREMENTS: Part-Time OSHA Corporate Trainer Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high... 

Trust Wallet

FT Customer Service Agent - Work From Home Job at Trust Wallet

 ...Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with troubleshooting and resolving issues related to our platform and services; Escalate complex issues...