Job Description

Title : Business Analyst/Scrum Master

Location : Remote (Washington D.C)

Type : Fulltime

Job Description :

We are seeking an analytical and detail-oriented Business Analyst / Scrum Master to support a federal government client in advancing AI and automation initiatives. This position requires a strong ability to gather and translate requirements from diverse stakeholders ranging from technical teams to government leadership into actionable deliverables and technical solutions. The ideal candidate will have a strong background in business analysis, Agile project management, technical solution quality and delivery, and ensuring alignment between business needs and system capabilities.

Key Responsibilities:

• Lead requirement gathering sessions with stakeholders to capture operational needs, AI and automation opportunities, and workflow improvement areas.
• Analyze current-state processes to identify inefficiencies, redundancies, or areas suitable for AI and automation.
• Recommend AI and automation strategies that reduce manual effort and improve consistency across government systems.
• Design and implement AI and automation workflows informed by operational requirements, business rules, and known system capabilities.
• Collaborate with senior developers, project managers, testers and client stakeholders to ensure requirements are fully understood and implemented.
• Assess post-implementation data and user feedback to recommend enhancements to business workflows.
• Lead Agile team activities including backlog refinement, sprint planning, and user story refinement.
• Maintain clear and organized documentation using tools like Confluence; manage task tracking through JIRA.
• Maintain clear and concise documentation for automations, provide regular and transparent updates on task progress.

Required Qualifications:

Bachelors degree.

• 1-3 years of experience as a Business Analyst, Project Manager, or Product
• Owner, ideally within federal government or consulting environments.
• Exceptional attention to detail and ability to break down complex processes clearly and logically.
• Strong interpersonal and communication skills, with the ability to tailor messaging for both technical and non-technical audiences.
• Experience in a project-based technical delivery environment.

Nice to Have:

• Experience with DHS or USCIS.
• Experience supporting Agile teams using tools such as JIRA and Confluence.
• Experience with UiPath, AWS, and generative AI solutions.

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