Job Description

Terry Black's BBQ - an entity under Black Family Hospitality, was founded by sibling trio Christina, Michael, and Mark Black in 2014 with the opening of their first restaurant, Terry Black’s Barbecue in Austin, Texas named after their father, Terry. Since then it has expanded across Texas to Lockhart, Dallas, Waco and Fort Worth.

The Assistant Manager supports the General Manager in overseeing daily restaurant operations.

Key Responsibilities:

• Team Leadership: Trains, supports, schedules, and supervises staff, ensuring schedule compliance and performance standards. Conducts timely and constructive coaching/disciplinary meetings, and assists with employee discipline and termination in accordance with company policy.
• Guest Experience: Ensures customer satisfaction in all aspects of the dining experience. Handles customer complaints with diplomacy and courtesy.
• Operations Management: Supervises food preparation, adhering to all health, safety, food handling, and hygiene standards. Conducts daily inspections of the restaurant and equipment. Periodically evaluates equipment for repairs and maintenance, and schedules service as needed. Ensures compliance with alcoholic beverage regulations.
• Other Duties: Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills
• Excellent interpersonal and customer service skills
• Excellent time management and organizational skills with strong attention to detail
• Knowledge of food handling, safety, and restaurant guidelines
• Proficiency in Microsoft Office Suite or related software

Preferred Qualifications:

• Proven sales-driven and results-oriented approach
• Passion for developing people while maintaining company standards
• Adaptability to a dynamic, fast-paced environment
• Ability to foster a positive and winning team culture
• Energetic and inspiring leadership style
• Commitment to improving sales and cost of goods

Education and Experience:

• High school diploma or equivalent required
• Previous restaurant experience required; management experience preferred
• Successful completion of the company's training program required

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