Airport Agent - Ramp and Customer Service (Jackson) Job at Envoy Air, Jackson, MS

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  • Envoy Air
  • Jackson, MS

Job Description

Envoy Air Job Opportunity

Join Envoy Air, where you will be part of a team committed to providing outstanding service in a stable, secure, and fast-growing airline environment. You will be stimulated, challenged, and have the opportunity to develop your career.

We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Pay Rate: $14.35/Hr

Responsibilities

Your role will involve making a significant impact through:

  • Guiding and directing incoming and outgoing aircraft on the taxiway to ensure safe and timely gate operations
  • Loading, unloading, sorting, and transferring passenger baggage, cargo/freight, and company materials
  • Driving ground equipment to assist with plane operations and baggage delivery
  • Collaborating with the internal team to ensure safe and timely departures
  • Cleaning the interior of aircraft and servicing aircraft lavatories
  • Greeting passengers and providing a seamless check-in and ticketing experience
  • Using reservation/ticketing software to manage itineraries and issue boarding passes
  • Communicating appropriate information to passengers about their trips and belongings
  • Resolving passenger issues in a timely and friendly manner
  • Working in the Baggage Service Office to track baggage and handle passenger questions
Qualifications

We are looking for candidates who meet the following requirements:

  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Valid, unexpired, and unsuspended state driver's license
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice
  • Ability to carry, bend, lift, and turn with items weighing up to 75 lbs
  • Willingness to work outside in variable weather conditions
  • Enjoyment of working under deadlines and a physical job outdoors
  • Ability to communicate in a clear, polite, and friendly manner
  • Fluency in reading, writing, speaking, and understanding the English language
  • Authorized to work in the United States without sponsorship

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Job Tags

Part time, Work at office, Flexible hours, Night shift, Rotating shift,

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